Landys Chemist Reviews

4.8 Rating 2,653 Reviews
98 %
of reviewers recommend Landys Chemist
4.8
Based on 2,653 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Landys Chemist Reviews

About Landys Chemist:

Landys Chemist provides for all your wellness needs. We offer a wide range of products designed to tackle everyday concerns and help you live your best life.

We deliver globally and, as a family business, try to ensure all our customers experience a really high quality service. To assist with that we answer emails 365 days a year and are also available on the phone if you ever need to speak to a real person. Our expert team of wellness specialists are always on hand to provide support and advice on products if needed.

Landys Chemist is a leading UK Pharmacy business. In 2021 and again in 2023 we were awarded the prestigious C&D Indepedant pharmacy of the year award. We are also a sustainability champion; winning the 2022 Pharmacy Business Awards sustainable pharmacy of the year award. We are proud to recycle 95% of our waste and also operate a plastic free operation.

On a local level we are always working hard to support our community. Whether it's our partnership with local foodbanks, our free delivery service for disabled, less mobile and vulnerable patients or our free advice clinics in store, we are always seeking ways to support and help our local community thrive.

You can trust Landys Chemist for all your wellness needs.

Visit Website

Phone:

02084555464

Email:

info@landyschemist.com

Location:

1189-1191 Finchley Road,
1189-1191 Finchley Road
London Borough of Barnet
NW11 0AA

I found the perfect face cleanser after looking at the ingredients list online, however when it arrived the ingredients were totally different. When I spoke to them, they said "oh yeah the ingredients have changed and we can't get the other one anymore" so be careful as they don't seem to update ingredients lists.
Helpful Report
Posted 1 year ago
Wrong item sent so I can't leave a review as I still haven't received my order
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Posted 1 year ago
To date still not received this product. I have had three emails from Royal Mail advising on delivery and three emails apologising for a redirection. Very poor!
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Posted 1 year ago
I have not had a good experience as my package has not been yet delivered poor service
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Posted 1 year ago
There is one item missing from my online order.
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Posted 2 years ago
Is this a joke? It's been over two weeks and I still haven't received the product!
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Posted 3 years ago
Advertise a free phone no please.
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Posted 3 years ago
I have purchased 2 items, one of them was a Bioderma Sun Mist SPF50. I've received the items, delivery was OK, and when I have opened the product I have noticed that the spray cap of the mist bottle was faulty. I have emailed them within 15 min of receiving the parcel. A lady by the name of Mihaela replied to my email asking for pictures which I sent straight away. Since, nobody contacted me to let me to offer an exchange or refund. This was 18 days ago. I am very disappointed, I have a bottle witch I cannot use. And the customer service is definitely lacking professionalism.
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Posted 3 years ago
Product had hard pieces of debris inside of it. Unfit to be consumed. Have asked for a full refund.
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Posted 4 years ago
Let down at last minute as package got lost don’t buy from this chemist landys
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Posted 5 years ago
Ordered Oppo large truss on fitting it was wrong size for me .Telephoned to ask if I could exchange for a medium and was told that is fine. Returned truss by signed for 1st class post on Saturday which you received on Monday. Phoned on Wednesday for update assured it had been sent on Tuesday and would be with me by Friday/Saturday did not arrive. Phoned on the Monday and told it must be lost in the post. Requested a refund which was done immediately. No truss ever arrived obviously never sent. Ordered from Amazon received next day £1 more expensive shoud have purchased there in the first place
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Posted 5 years ago
The service is bad and my pending shipment has not changed
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Posted 5 years ago
The product I ordered was supposed to be delivered within two days. After seven days it hasn’t arrived. I enquires and received an apologetic reply saying it would be delivered with the following five days. No explanation as to why. It didn’t arrive. I contacted Landy’s to cancel my order and request a refund and then I suddenly received notification it had been dispatched and they couldn't cancel. It arrived three days later. Wouldn’t buy from them again.
Helpful Report
Posted 5 years ago
My "in stock" item had not arrived three weeks after ordering it online. Called and they promised to resend it and that it would arrive in two days. One week later it has still not arrived. That's one month since ordering. Have asked for my money back.
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Posted 6 years ago
the product i purchased was that shown on a visual image on the website .The product i received was completely different at half the content per tablet shown on the website .Therefore twice the price per tablet .The explanation appears to be the american manufacturer has changed its formulation and thats how the tablets now are.Unfortunately Landy's were too idle to bother to change the visual image of this product to the new formula and to make that change clear to customers
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Posted 6 years ago
Still have not received my purchase
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Posted 6 years ago
Wrong item sent.
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Posted 6 years ago
Ordered £70 bottle of aftershave. After a week no delivery so when I eventually got through to someone I was told it was out of stock and possibly would be back in the following week however not definite Money refunded into my account. Disappointing that money taken straight from my bank yet not contacted re stock problems
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Posted 6 years ago
I WAS NOT SENT WHAT I ORDERED
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Posted 7 years ago
Hi I an still waiting for delivery of product ordered in beginning of December.
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Posted 7 years ago
Landys Chemist is rated 4.8 based on 2,653 reviews