Landys Chemist Reviews

4.8 Rating 2,958 Reviews

97 %

of reviewers recommend Landys Chemist

4.8

Based on 2,958 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Landys Chemist:

Landys Chemist provides for all your wellness needs. We offer a wide range of products designed to tackle everyday concerns and help you live your best life.

We deliver globally and, as a family business, try to ensure all our customers experience a really high quality service. To assist with that we answer emails 365 days a year and are also available on the phone if you ever need to speak to a real person. Our expert team of wellness specialists are always on hand to provide support and advice on products if needed.

Landys Chemist is a leading UK Pharmacy business. In 2021 and again in 2023 we were awarded the prestigious C&D Indepedant pharmacy of the year award. We are also a sustainability champion; winning the 2022 Pharmacy Business Awards sustainable pharmacy of the year award. We are proud to recycle 95% of our waste and also operate a plastic free operation.

On a local level we are always working hard to support our community. Whether it's our partnership with local foodbanks, our free delivery service for disabled, less mobile and vulnerable patients or our free advice clinics in store, we are always seeking ways to support and help our local community thrive.

You can trust Landys Chemist for all your wellness needs.

Visit Website

Phone:

02084555464

Email:

info@landyschemist.com

Location:

1189-1191 Finchley Road,
1189-1191 Finchley Road
London Borough of Barnet
NW11 0AA

Landys Chemist 5 star review on 28th February 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The service is bad and my pending shipment has not changed”

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Posted 6 years ago

“The product I ordered was supposed to be delivered within two days. After seven days it hasn’t arrived. I enquires and received an apologetic reply saying it would be delivered with the following five days. No explanation as to why. It didn’t arrive. I contacted Landy’s to cancel my order and request a refund and then I suddenly received notification it had been dispatched and they couldn't cancel. It arrived three days later. Wouldn’t buy from them again.”

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Posted 6 years ago

“My "in stock" item had not arrived three weeks after ordering it online. Called and they promised to resend it and that it would arrive in two days. One week later it has still not arrived. That's one month since ordering. Have asked for my money back.”

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Posted 7 years ago

“the product i purchased was that shown on a visual image on the website .The product i received was completely different at half the content per tablet shown on the website .Therefore twice the price per tablet .The explanation appears to be the american manufacturer has changed its formulation and thats how the tablets now are.Unfortunately Landy's were too idle to bother to change the visual image of this product to the new formula and to make that change clear to customers”

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Posted 7 years ago

“Still have not received my purchase”

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Posted 7 years ago

“Wrong item sent.”

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Posted 7 years ago

“Ordered £70 bottle of aftershave. After a week no delivery so when I eventually got through to someone I was told it was out of stock and possibly would be back in the following week however not definite Money refunded into my account. Disappointing that money taken straight from my bank yet not contacted re stock problems”

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Posted 7 years ago

“I WAS NOT SENT WHAT I ORDERED”

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Posted 8 years ago

“Hi I an still waiting for delivery of product ordered in beginning of December.”

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Posted 8 years ago

“Despite checking that the item I wanted was 'in stock' I waited over a week for notification of despatch. After 2 follow up emails I eventually found out that the item was not in stock. I was left with no option but to cancel the order. This was a week before Christmas and I was greatly inconvenienced as a result. I fail to understand why a company would accept an order for goods that they do not have in stock without at least letting the customer know that there will be a delay. I would advise caution if you are thinking of ordering from this company.”

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Posted 8 years ago

“I just happened to notice a refund in my paypal account. My order was cancelled with no notification or reason which is really annoying as I could of ordered from another company. How can you cancel an order and not notify the customer. Very bad practice and I definately would NOT recommend this company!!”

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Posted 8 years ago

“There was an exceptional delay and it wasn't until I questioned why that apoor explanation was given. Sadly I will not be shopping with you again.”

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Posted 8 years ago

“It took a week to ship some vitamin c!”

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Posted 8 years ago

“Have not received my order”

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Posted 8 years ago

“Ordered several items , expecting delivery 3-5 days inline with other companies. Waited 9 days sent 2 emails , 11 days later only to be told cannot fulfill all of the order and would I accept partial order....seriously ? Account Closed !”

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Posted 9 years ago

Landys Chemist is rated 4.8 based on 2,958 reviews