Landys Chemist Reviews

4.8 Rating 3,024 Reviews

98 %

of reviewers recommend Landys Chemist

4.8

Based on 3,024 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Landys Chemist:

Landys Chemist provides for all your wellness needs. We offer a wide range of products designed to tackle everyday concerns and help you live your best life.

We deliver globally and, as a family business, try to ensure all our customers experience a really high quality service. To assist with that we answer emails 365 days a year and are also available on the phone if you ever need to speak to a real person. Our expert team of wellness specialists are always on hand to provide support and advice on products if needed.

Landys Chemist is a leading UK Pharmacy business. In 2021 and again in 2023 we were awarded the prestigious C&D Indepedant pharmacy of the year award. We are also a sustainability champion; winning the 2022 Pharmacy Business Awards sustainable pharmacy of the year award. We are proud to recycle 95% of our waste and also operate a plastic free operation.

On a local level we are always working hard to support our community. Whether it's our partnership with local foodbanks, our free delivery service for disabled, less mobile and vulnerable patients or our free advice clinics in store, we are always seeking ways to support and help our local community thrive.

You can trust Landys Chemist for all your wellness needs.

Visit Website

Phone:

02084555464

Email:

info@landyschemist.com

Location:

1189-1191 Finchley Road,
1189-1191 Finchley Road
London Borough of Barnet
NW11 0AA

Landys Chemist 5 star review on 26th March 2025

Anonymous

Anonymous // 01/01/2019

Filter: Helpful None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I just happened to notice a refund in my paypal account. My order was cancelled with no notification or reason which is really annoying as I could of ordered from another company. How can you cancel an order and not notify the customer. Very bad practice and I definately would NOT recommend this company!!”

Helpful Report

Posted 8 years ago

“There was an exceptional delay and it wasn't until I questioned why that apoor explanation was given. Sadly I will not be shopping with you again.”

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Posted 8 years ago

“The website is very easy to navigate and straightforward to place an order. The delivery process is efficient and prompt, with regular updates.”

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Posted 2 weeks ago

“Landys Chemist are very professional. My product was despatched quickly and arrived in good order post free as stated. I will ceertainly order from them again with confidence.”

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Posted 3 months ago

“I’ve used Landys a few times in the past , without making an account . I’ve always thought them very good . But This time I’m not at all impressed , Indeed slightly cross I placed an order last week for three things Order no 100945689 One C pot of moisturiser £14.40 Pharmanord Sea buckthorn caps 150 x2 @ 68.62 Totalling £83.02 Having debited my account the Next thing I get is an obscure email telling me something not available and I’d been refunded £28.59 I didn’t pay it too much attention as was very tied up with new puppy .. cutting the story short this amount of £28.59 relates to nothing .. I decided to wait till I’d received what you were sending me .. a little unclear what .. and I was becoming more suspicious by then as nothing added up I phoned you yesterday .. you had sent cream .. meaning you still owed mr money .. you got me to look at my pay pal account and yes you had by now refunded me for TWO x 28.59 Why this amount anyway ?! So you still owed me money ! You then sent along the rest of it .. I’m not unreasonable . But this is disgraceful ! If I hadn’t chased anything up I would still be owed money Also , I believe by law if you’ve ad advertised goods for a certain amount you should let them go at that price . I was slightly galled to see the items again available but at a higher price .. this is simply unacceptable .., It’s highly possible that all this is someone’s mistake albeit they should be retrained or something ! I like placing good reviews This is an honest account s as of it shouldn’t have happened I believe landys probably is very reputable but they need to sort out their order taking .. accounts and customer service and communication .. pull themselves together , sharpen up the way they do business . Do they want me as a returning customer or not ? Yes , I eventually had a full refund but only because pursued it . I had no proper apology nor offervv c of compensation of son kind It gave me.A considerable amount of trouble After this I ordered the capsules they didn’t send me from Amazon .”

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Posted 9 months ago

“All vitqmins arrived in perfect shape as ordered, very quickly, thank you.”

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Posted 1 year ago

“Genuine product, delivered for free and with tracking which added reassurance and peace of mind.”

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Posted 1 year ago

“Great seller”

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Posted 1 year ago

“Glow collagen arrived very quickly and in perfect condition.”

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Posted 1 year ago

“I am now making regular purchases from Landys Chemist. I find their price very competitive, and when I made a mistake placing an order their phone number was very useful and they resolved the issue there and then. I also think free delivery for orders over £15 is an Amazon killer, even though they deliver using Amazon lately. My latest order arrived in two days, the observation I make is that I received too many texts and emails about delivery from "Lemongold" which I assume is their courier.”

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Posted 1 year ago

“Easy to order online; speedy delivery”

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Posted 1 year ago

“Excellent delivery time. Item purchased was at a very competitive price. I would use again”

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Posted 1 year ago

“VERY QUICK SERVICE AND REASONABLE PRICES”

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Posted 1 year ago

“Quick delivery”

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Posted 1 year ago

“Excellent product, good price, delivered promptly!”

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Posted 1 year ago

“Great service”

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Posted 1 year ago

“Some time ago I sent an email to the pharmacist,regarding queries I had about my partner's health.He replied in detail.On receiving the product,I was also able to speak in person to the pharmacist on the phone,very easily.”

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Posted 1 year ago

“Easy to place an order online, received my order it was very well packed, highly recommend.”

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Posted 1 year ago

“Fast shipping”

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Posted 1 year ago

“I always purchase my vitamins and supplements from Landys. Excellent products, service, pricing and speedy delivery. Have never been disappointed. It's always the first place I look for products.”

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Posted 1 year ago

Landys Chemist is rated 4.8 based on 3,024 reviews