Paid on monday. Received the order the thursday of the following week. Unacceptable.
I had read on the shipping terms page that it could take up to 1 week to send, which in itself is too long, but for the 48 hour delivery, this means it was sent on the following tuesday. In this circumstance where it takes over a week to send I read that it is customary to receive an email providing an update of when it would be sent as well as tracking information. I received none of the kind.
I am truly disappointed because I feel I should have received it the thursday of the week I paid, and other similar online stores normally ship within 3 days, and mostly the next day.
I needed the supplements I bought for short notice, and although that is not reliant on yourselves, I would have been able to start them a lot sooner had it been shipped promptly.
7 years ago
Landys Chemist has a
4.8
average rating
from
2,653
reviews
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